---
title: "Pricing · Faylee"
description: "One price per workspace, not per seat. Free for 2 members, Team at $49 a month for up to 10 with a 14-day trial, Pro at $99 a month for 30 members then $5 each, and Enterprise by contract."
canonical: https://faylee.app/pricing
---

# Pricing

**One price per workspace. Not per seat.**

One price for the workspace, so adding people never changes the bill, and viewers are always free. Free is for up to 2 members, and Team is $49 a month for up to 10.

No card needed to start.

## Plans

### Free

For one or two people trying Faylee on real bugs. **$0, free forever.** For up to 2 members. [Start free](https://app.faylee.app/users/sign-up)

Free includes:

- Up to 2 members
- 30 recordings a month, 5 minutes each
- Recordings kept for 14 days
- Video, instant replay and screenshots
- Console, network, steps and page replay
- MCP server for coding agents
- Every integration

### Team

For product and engineering teams shipping every week. **$49 a month per workspace billed monthly, or $490 a year billed yearly (2 months free).** [Start a 14-day trial](https://app.faylee.app/users/sign-up)

Everything in Free, plus:

- Up to 10 members, viewers free
- Unlimited recordings
- Recordings up to 15 minutes
- 90 days of history
- 300 AI uses a month, shared
- 500 transcription minutes a month
- Recording links and the site widget

### Pro

For companies that need longer history, more AI and admin controls. **$99 a month per workspace billed monthly, or $990 a year billed yearly (2 months free).** [Start with Pro](https://app.faylee.app/users/sign-up)

Everything in Team, plus:

- 30 members, then $5 each
- Recordings up to 30 minutes
- 1 year of history
- 1,000 AI uses a month, shared
- 2,000 transcription minutes a month
- Every recording analyzed by AI
- SAML single sign-on and an audit log
- Workspace privacy rules
- Your own storage bucket

### Enterprise

For companies that need a contract and a security review. **By contract.** Paid by invoice. [Talk to us](mailto:hello@faylee.app?subject=Faylee%20Enterprise)

Everything in Pro, plus:

- Unlimited members
- SCIM provisioning
- Custom history and limits
- Contract and invoicing
- Security review

## Compare plans

### Capture

| | Free | Team | Pro | Enterprise |
| --- | --- | --- | --- | --- |
| Recordings per month | 30 | Unlimited | Unlimited | Unlimited |
| Video length | 5 minutes | 15 minutes | 30 minutes | Custom |
| Instant replay | Yes | Yes | Yes | Yes |
| Screenshots and annotation | Yes | Yes | Yes | Yes |
| Console, network, steps, device | Yes | Yes | Yes | Yes |
| Page (DOM) replay | Yes | Yes | Yes | Yes |
| Recording links for anyone | — | Yes | Yes | Yes |
| Report-a-bug widget for your site | — | Yes | Yes | Yes |

### Debugging

| | Free | Team | Pro | Enterprise |
| --- | --- | --- | --- | --- |
| Copy as cURL and HAR export | Yes | Yes | Yes | Yes |
| Stack traces mapped to source | — | Yes | Yes | Yes |
| AI summary and likely cause | — | 300 a month, shared | 1,000 a month, shared | Custom |
| Every recording analyzed automatically | — | — | Yes | Yes |
| Transcripts and captions | — | 500 minutes a month | 2,000 minutes a month | Custom |
| Backend errors from Sentry | Yes | Yes | Yes | Yes |

### Agents and integrations

| | Free | Team | Pro | Enterprise |
| --- | --- | --- | --- | --- |
| MCP server for coding agents | Yes | Yes | Yes | Yes |
| Issue trackers | Yes | Yes | Yes | Yes |
| Slack | Yes | Yes | Yes | Yes |
| Zendesk and Intercom | Yes | Yes | Yes | Yes |
| REST API, webhooks and CLI | Yes | Yes | Yes | Yes |

### Team and security

| | Free | Team | Pro | Enterprise |
| --- | --- | --- | --- | --- |
| Members | 2 | 10 | 30, then $5 each | Unlimited |
| History | 14 days | 90 days | 1 year | Custom |
| Automatic redaction and masking | Yes | Yes | Yes | Yes |
| Triage, assignees and insights | — | Yes | Yes | Yes |
| Your own link domain | — | Yes | Yes | Yes |
| Two-factor sign-in | Yes | Yes | Yes | Yes |
| SAML single sign-on | — | — | Yes | Yes |
| Your own storage bucket | — | — | Yes | Yes |
| Workspace privacy rules | — | — | Yes | Yes |
| Audit log | — | — | Yes | Yes |
| SCIM provisioning | — | — | — | Yes |
| Contract, invoicing and security review | — | — | — | Yes |

## Questions

**What does per workspace mean?**
You pay one price for the whole workspace, not for each person in it, so adding people never changes the bill. Free is for up to 2 members and Team for 10. Pro includes 30, and each one after costs $5 a month. Viewers, who watch and comment without recording, are free on every plan.

**What is the difference between Team and Pro?**
Pro is for companies that need more: recordings up to 30 minutes, a year of history, more AI uses and transcription minutes, and automatic AI analysis of every recording. It also adds SAML single sign-on, an audit log, workspace privacy rules and storing recordings in your own bucket.

**What happens when the free plan runs out of recordings?**
You can still view, share and comment on your recordings. Recording starts again next month, or right away when you upgrade.

**Why are free recordings deleted after 14 days?**
A bug report is most useful in the days after it is recorded. Free keeps two weeks so you can try Faylee on real bugs. Team keeps 90 days of history and Pro keeps a year. After 14 days a recording is hidden, and it is deleted for good 7 days later. Upgrading within those 7 days brings it back.

**What counts as an AI use?**
The assistant comes with every paid plan. Team gets 300 uses a month and Pro gets 1,000, shared by everyone in the workspace. Each analysis of a recording, each question you ask the assistant and each title it drafts for a new recording counts as one use. Titles suggested by your browser’s built-in model never count.

**Can I try Team before paying?**
Yes. Every new workspace can try Team for 14 days, no card needed. If you don’t upgrade, it moves to Free and keeps its recordings.

**Can I switch between monthly and yearly billing?**
Yes. Paying yearly gives you 2 months free. Go to Settings → Plan and click Switch to yearly, or Switch to monthly. You get credit for the time left on your current plan.

**Can I cancel at any time?**
Yes. Cancel whenever you like from Settings → Plan → Manage billing. Your plan stays active until the end of the period you’ve paid for, and you won’t be charged again.

**What happens to my recordings if I cancel or downgrade?**
Your workspace moves to the Free plan, which keeps recordings for 14 days. Older recordings are hidden, and their files are deleted 7 days later. Upgrade in that time and everything comes back. You can download any recording you want to keep before then. Recordings made during your free trial are always kept.

**What happens when my workspace is full?**
Everyone already in your workspace keeps access. New members can join once there is room, counting pending invitations, or when you move up to Pro, which has no limit: it includes 30 members and bills $5 a month for each one after. Viewers never take a seat.

**Do prices include VAT or sales tax?**
Prices are shown without tax. Our payment provider, Polar, adds any VAT or sales tax for your country at checkout. Businesses can add a VAT or tax ID at checkout, and it will appear on your invoices.

**Do you offer discounts?**
Startups, open-source maintainers and non-profits can write to us for a discount.